Add A Frame® FAQ
Will an Add A Frame ® work even if my mirror is resting on the backsplash or tight against a corner?
We use two types of material to manufacture our Add A Frame ® products. Most have an MDF profile base. MDF is a solid, smooth wood made by gluing wood fibers together under heat and pressure. The resulting material is entirely resistant to humidity and temperature fluctuations.
The other base material used in some of the collections is wood. Pieces of wood are cut, edge glued, and finger-jointed together into core sheets. They are then cut and molded to form the profile base.
Option | Estimated Shipping Times | Price |
---|---|---|
Free Shipping | Ships in 3-4 business days | FREE via FedEx Ground |
Standard Shipping | Ships in 1-2 business days | $11.99 per frame via FedEx Ground |
2Day Shipping | *Delivers in 2-3 business days | $150 per frame via FedEx 2Day Shipping |
* All orders will begin processing the next business day following day of order placement. Shipping times are estimates based on standard order volume. Heavy promotional periods may lead to a slight delay in production. Add A Frame® orders in which the longest leg exceeds 90″ are subject to a $50 additional handling fee. Orders in which the longest leg exceeds 99″ require splicing to qualify for FedEx shipping. Frame My Mirror® will furnish a shipping quote for any special or irregular orders. Shipping times are estimates based on standard order volume. Heavy promotional periods may lead to a slight delay in production. Frame My Mirror does not guarantee the estimated delivery windows and if a guaranteed delivery time is required, let us know at time of order placement as a shipping upcharge may apply. Lead times and rates can change at Frame My Mirror’s discretion without warning.
Option | Estimated Shipping Times | Price |
---|---|---|
Free Shipping | Ships in 3-4 business days for standard mirror Ships in 15-16 business days for beveled/antiqued mirror | FREE via FedEx Ground or LTL Delivery |
Standard Shipping | Ships in 1-2 business days for standard mirror Ships in 13-14 business days for beveled/antiqued mirror | $11.99 per frame via FedEx Ground or LTL Delivery |
2Day Shipping | Not available for framed mirrors | Not available for framed mirrors |
* All orders will begin processing the next business day following day of order placement. Shipping times are estimates based on standard order volume. Heavy promotional periods may lead to a slight delay in production. Framed Mirrors that exceed 15.5 linear feet must ship LTL Delivery and are subject to a $275 additional handling fee. LTL Deliveries must be inspected upon delivery and require signature. Any LTL delivery that has arrived in an unacceptable condition can be refused by the customer and sent back with the carrier. Please reach out to a customer service representative immediately if a LTL delivery is refused.
When selecting the size of a mirror, is it the inside mirror glass size or the outside of the frame?
Frame My Mirror, LLC warranties Add-A-Frames and framed mirrors purchased from the company Frame My Mirror, LLC against manufacturer’s defects for up to one year from the purchase date to the original consumer of the product. Frame My Mirror, LLC will replace the defective frame/mirror with the same frame or a comparable frame up to the value of the original purchase.
To qualify for a replacement frame, the frame must be have been assembled and/or installed according to Frame My Mirror, LLC assembly and installation instructions. See our full return policy here.
Improper installation, harsh or abrasive cleaning products coming into contact with the frame, or excessive moisture coming into contact with the frame voids the warranty or any claim against Frame My Mirror, LLC for the product. Frame My Mirror, LLC reserves the right to inspect any claim prior to issuing a replacement frame. This may require returning the frame to Frame My Mirror, LLC. The scope of the warranty is limited to replacing the product and does not include labor to install a replacement, labor or cost to repair the original, or to remove the existing frame.