Add A Frame® FAQ
|Production Time||Free Ground Shipping||2 Day Shipping|
|7-10 Business Days||3-7 Business Days||2 Business Days|
Frame My Mirror, LLC warranties Add-A-Frames and framed mirrors purchased from the company Frame My Mirror, LLC against manufacturer’s defects for up to one year from the purchase date to the original consumer of the product. Frame My Mirror, LLC will replace the defective frame/mirror with the same frame or a comparable frame up to the value of the original purchase.
To qualify for a replacement frame, the frame must be have been assembled and/or installed according to Frame My Mirror, LLC assembly and installation instructions. Because the products sold by Frame My Mirror are custom by nature, Frame My Mirror does not accept any returns or exchanges unless caused by manufacturer defect.
Improper installation, harsh or abrasive cleaning products coming into contact with the frame, or excessive moisture coming into contact with the frame voids the warranty or any claim against Frame My Mirror, LLC for the product. Frame My Mirror, LLC reserves the right to inspect any claim prior to issuing a replacement frame. This may require returning the frame to Frame My Mirror, LLC. The scope of the warranty is limited to replacing the product and does not include labor to install a replacement, labor or cost to repair the original, or to remove the existing frame.